Frequently asked questions

Yes. Most orders across our Bangladesh delivery area support Cash on Delivery. You pay when the parcel arrives and you verify the sealed package.

Most Dhaka orders placed before 4 PM are prepared the same day and typically arrive within 1–2 working days, depending on your area and courier schedule.

Unused products in original packaging can usually be returned within 30 days. Opened hygiene items and special-order items may be excluded — details are listed on each product page.

Yes. We sell authentic products. Any manufacturer or store warranty details appear on the product page. Keep your invoice for any claim.

Flash sale prices are time-limited and shown on the product card while the deal is active. Stock is limited — once it ends, the regular price returns.

You can browse without an account. Creating an account helps you track orders faster and save delivery details for next time.

Absolutely. Tell us what you need and your budget via WhatsApp or the contact form — we will recommend suitable products in stock.

Online COD orders reserve stock until packed or cancelled. For high-demand items, contact support to confirm live stock before placing the order.

Delivery is free on eligible orders over ৳10,000. Smaller orders show zone-based delivery charges at checkout before you confirm.

Yes. With Cash on Delivery you can check the parcel in front of the delivery rider before paying. If anything is wrong, contact support with your Order ID.